The Information We Collect
Roseman Group of Companies (Roseman) collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, identification information, credit information, and suite style or preference to process your reservation. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.
Roseman Group of Companies (Roseman) may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
Roseman Group of Companies (Roseman) does not share personal information with any third parties except as disclosed in this policy. Roseman Group of Companies (Roseman) may provide personal information to Roseman Group of Companies (Roseman) subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Roseman Group of Companies (Roseman) uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Cookies Web Beacons, and Logs
Roseman collects information related to your use of our website using cookies, web beacons, and log information.
Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. Roseman uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.
Roseman also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. Roseman retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser’s cookie handling. Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.
Roseman Group of Companies (Roseman) may amend this policy from time to time. If such amendments affect how Roseman Group of Companies (Roseman) uses or discloses personal information already held by Roseman Group of Companies (Roseman) in a material way, Roseman Group of Companies (Roseman) will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
For more information on Roseman Group of Companies (Roseman) and privacy please send a letter or email to:
The Roseman Group of Companies
Information Protection and Privacy
8411C Elbow Drive SW
Calgary, AB. T2V 1K8